ShopView says more multi-location repair shops are adopting its platform

ShopView says a growing share of its heavy-duty repair software customers now run two or more locations, reflecting a broader shift among independent shops serving larger fleet accounts. The company says its platform was built to handle the centralized inventory, billing and reporting needs that come with distributed operations.

Why it matters: - Independent heavy-duty repair shops are scaling beyond single sites to win and retain larger commercial fleet accounts. - That shift raises the stakes for software that can manage inventory, billing, technician tracking and reporting across multiple facilities. - ShopView says its growth is tracking that market change as more operators move to distributed operations.

What happened: - ShopView said Friday that a rising share of its customers now operate two, three or more facilities. - The company said multi-location adoption is strongest among operators expanding along regional freight corridors to serve consolidated fleet accounts. - Founder and Co-Founder Fabian Bonjean said the demand from fleet customers is already showing up at independent shops nationwide.

The details: - ShopView said the independent multi-location model is becoming more common as fleet customers consolidate service work with reliable independent operators. - Bonjean built ShopView after scaling Foothills Group from a single garage behind his Calgary home into a multi-location heavy-duty repair business with more than 100 employees and $20 million in annual revenue. - The platform was designed to support centralized parts inventory across sites, cross-location work order visibility, consolidated fleet billing and unified technician time and performance tracking. - ShopView said single-location software often fragments those workflows across disconnected instances. - The company said independent multi-location operators need inventory visibility and transferability to avoid overstocking. - The company said fleet customers billed across multiple sites need consolidated statements instead of fragmented invoices. - The company said operators need technician utilization and profitability comparisons by location without stitching together reports from separate systems. - ShopView said its ShopCoach AI, ShopView Payments and digital inspection tools support cross-location workflows and help operators standardize service processes, pricing and customer documentation. - ShopView said its platform is used by single-bay operators and multi-location businesses with more than 50 technicians. - The company said it has the highest ratings in the heavy-duty repair shop software category on G2, Capterra, GetApp and Software Advice, based on more than 140 verified customer reviews. - The company said more information is available at shopview.com. - The release also included ShopView social links on LinkedIn, Instagram, Facebook and YouTube.

Between the lines: - The release frames software as a key bottleneck in the move from local repair shops to regional service networks. - Bonjean’s background gives ShopView a built-in credibility pitch: the product was built by someone who scaled the same kind of business. - The company is positioning itself against legacy shop systems that were built for one location at a time.

What's next: - As more independent operators pursue multi-site growth, ShopView appears to be betting that demand will continue shifting toward platforms built for distributed fleets. - The company is likely to lean on its ratings and customer reviews as proof that the product can serve both small shops and larger regional networks.

The bottom line: - ShopView is using the rise of multi-location independent repair operators to argue that heavy-duty shop software is moving from single-site tools to multi-facility operating systems.